Course Curriculum

  • 1

    Day 1

    • HR

    • My Role and my extended team

    • Technologies, Process, Best practices and Infra
  • 2

    Day 2 - Product Deep Dive

    • Product Deep Dive - Advisor Home Page

    • Evaluation - Home page

    • Product Deep Dive - Advisor Global Search Bar

    • Evaluation - Global Search Bar

    • Product Deep Dive - Advisor Search Results

    • Evaluation - Search Results

    • Product Deep Dive - Advisor Search Filter

    • Evaluation - Search Filter

    • Product Deep Dive - Advisor Summary of a Profile

    • Product Deep Dive - Advisor Details on the Profile( Digital Marketing, HR and Communications)

    • Product Deep Dive - Advisor Details on the Profile( Category Insights, Recommendations and Competition)

    • Evaluation - Summary of a Profile & Detailed, Category Insights, Recommendations and Competition

    • Product Deep Dive - Advisor Possible Actions a user can take on Profile

    • Evaluation - Actions

    • Product Deep Dive - Advisor Filter the Added Profiles using the Profile Filter Panel

    • Evaluation - Profile Filter Panel

    • CX - Use Chrome Extension to view consise and crisp info about a profile

    • Product Deep Dive - Prospector Home Page

    • Product Deep Dive - Prospector Global Search Bar

    • Evaluation - Home Page & Global Search Bar

    • Product Deep Dive - Prospector Filters

    • Product Deep Dive - Prospector Actions - All

    • Evaluation - Filters & All actions

    • Product Deep Dive - Prospector Presets & Segments

    • Evaluation - Presets & Segments

    • Product Deep Dive - Prospector Enrich

    • Evaluation - Enrich

    • Meet - Day 2 - QnA with Product
  • 3

    DAY 3- Integrations, Marketplace and Process

    • Meet the Team and your buddy - Login to Zoom below

    • Gmail extension

    • Product Deep Dive-ZD-Sell App

    • Evaluation - BuzzBoard Zendesk Sell App

    • Product Deep Dive-GCP, Streams - SMBStreams & GCP

    • Evaluation - SMBStreams & GCP

    • Product Deep Dive-SMBSmart

    • Evaluation - SMBSmart

    • Product Deep Dive-Zapier

    • Evaluation - Zapier

    • Product Deep Dive-Inbound

    • Evaluation - Inbound Widget

    • Knowledge Base - ZD and more

    • Evaluation - Knowledge Base

    • Product Management Work Flow - JIRA and the process - 1 and Confluence

    • Product Management Work Flow - Confluence with JIRA

    • Meet - Day 3 - QnA with Product
  • 4

    Day 4 - Customer/CX, Subscription and Release management

    • Customer Experience, Prospecting, and Engaging - OWF

    • Analytics - MixPanel Overview

    • User Communications and more

    • ChargeBee - Overview

    • ChargeBee - Check-Out and Self-Service

    • ChargeBee - API

    • Evaluation - ChargeBee

    • Proto-typing and XD

    • Co-working with Buddy, Picking up independent tasks and more learning
  • 5

    Day 5 - User and UX and Customer Success

    • User Engagement and Communications

    • Sardines input to Leads team

    • OWF hands on and SF

    • Meet Steve

    • EOD EVAL

    • MMWBB - S1 - Smart Prospecting During COVID-19

    • MMWBB - S2 - Leveraging Competition

    • MMWBB - S3 - Delivering Value Through Intelligent Insights

    • MMWBB - S4 - The Social Media Conversation

    • MMWBB - S5 - Presence, Search Engines & The Customer Journey

    • MMWBB - S6 - A Look At SEM & Display

    • Sales - Demos

    • Sales - Demos - BB Paper

    • Sales - Demos - BB Fanta

    • Feature Benefit Training (Live Recorded)
  • 6

    Week 2 - Learn with your Buddy

    • Picking up independent tasks and more learning

    • End of week 2 - Eval
  • 7

    Month 1 - Day 29/30 or 31

    • Day 29 - High level presentation from Joinee

    • Day 30/31 - Month end review